Working is the primary way that most people spend their lives. It occupies 8-10 hours per day plus a significant amount of time that revolves around it (commuting, decompressing after work, etc). And while it may not determine everything about you, your job influences most of what is within reach of you. It can be a source of meaning and purpose, and it is often the largest part of our identity. It can also be a source of pride, achievement, and satisfaction. But all of these things can be harmed by a workplace that is not designed to help people thrive.
The future of work should be about creating more value for everyone, not replacing people with bots. And to do that, it must involve a more expansive view of what work is.
This requires rethinking the structure of work, not just reskilling employees or implementing new technology. The opportunity for the future of work is to shift to a model in which the bulk of the workforce is engaged in creative, imaginative, and innovative work that seeks to solve unseen problems and address fresh opportunities.
The concept of work is relatively simple in physics, where it can be defined as the product of a force and a displacement. When the force and displacement are equal, work is zero (in grossly oversimplified terms). A person pushing against a wall for hours to move it does not do any work because the wall does not change position; however, the book falling off of a shelf due to gravity does do work because the force of the gravity acting on the book causes its displacement in the downward direction.
Work can also be considered energy, which is a bit more abstract. Energy can be anything that has the potential to cause an object to move or change form. Energy can be in the form of potential, kinetic, rest mass, thermal, or electrical energy. In physics, work and energy are equivalent because they both transfer energy from one place to another.
Many companies today are realizing that a better, healthier workplace is the key to better business results and higher levels of employee happiness and engagement. And while it is not easy to turn around a company culture that has been based on long commutes, cracking jokes in the break room and pointless meetings, some are doing it successfully.
These are companies that understand that the most important thing about work is not how much time it takes to get the job done or even whether workers wear their hair up or down, but rather how they feel about their jobs and whether they are fulfilling their true potential. That starts with an understanding that work isn’t just about doing routine tasks well; it’s about finding ways to unlock human creativity and the power of teams. If we can do that, then the world of work will be more rewarding than ever.